Welcome to Golden Tree. These Terms & Conditions govern your access to and use of our website, products, services and related interactions. By accessing or using this website, you acknowledge that you have read, understood and agreed to these terms.
Important: Product enquiries, quotations and orders may require confirmation through direct communication with our team. An enquiry submitted through the website does not automatically constitute a confirmed sale.
1. Acceptance of Terms
By accessing or using the Golden Tree website, you agree to comply with these Terms & Conditions and all applicable laws and regulations.
If you do not agree with any part of these terms, please discontinue use of the website and its services.
2. Website Use
The website is provided to offer information about Golden Tree, our furniture products, dealership opportunities, warranty services and other related services.
You agree that you will not:
- Use the website for any unlawful or fraudulent purpose.
- Attempt to gain unauthorized access to the website or its systems.
- Copy, reproduce or misuse website content without permission.
- Interfere with the normal operation or security of the website.
- Submit false, misleading or unauthorized information.
3. Products & Information
Golden Tree makes reasonable efforts to present accurate information about its furniture products, including product names, descriptions, photographs and other details.
However, product photographs and colours displayed on digital screens may vary slightly from the actual product due to lighting, photography and individual device settings.
Product specifications, availability, designs, materials, dimensions and other details may be changed or updated without prior notice.
4. Orders & Enquiries
Customers may contact Golden Tree through available enquiry forms, WhatsApp, telephone or other communication channels provided on the website.
Submitting an enquiry or product request does not by itself create a binding purchase contract.
Our team may contact the customer to confirm product availability, specifications, pricing, delivery details, payment terms and other order-related information.
An order shall be considered confirmed only after the required details have been mutually agreed upon and confirmation has been provided by Golden Tree.
5. Pricing & Payment
Product prices displayed on the website, where applicable, may be subject to change without prior notice.
The final price applicable to an order will be communicated and confirmed by Golden Tree before the order is finalized.
Any applicable taxes, delivery charges, installation charges or other additional costs will be communicated as applicable to the customer's order.
Customers are responsible for making payments through the payment method and within the timeline communicated by Golden Tree.
6. Delivery
Delivery timelines may vary depending on product availability, order specifications, delivery location, transportation and other circumstances.
Golden Tree will make reasonable efforts to meet the communicated delivery schedule. However, delays caused by circumstances beyond our reasonable control may occur.
Customers are expected to provide accurate delivery information and ensure that reasonable access is available for delivery and, where applicable, installation.
7. Warranty
Warranty coverage, where applicable, is governed by the specific warranty terms associated with the purchased product.
Customers may register eligible purchases through the Golden Tree Warranty Registration page and may use the Warranty Check facility to review available warranty information.
Warranty coverage may be subject to product-specific conditions, exclusions, purchase documentation and other requirements.
Customers should retain their invoice, bill or other proof of purchase for warranty-related claims.
8. Intellectual Property
All website content, including but not limited to logos, brand names, text, photographs, graphics, designs, layouts, product images and other materials, is owned by or licensed to Golden Tree unless otherwise stated.
No content from this website may be copied, reproduced, modified, distributed, published or commercially exploited without prior written permission.
9. User Information
When submitting an enquiry, warranty registration or other information through the website, you agree to provide information that is accurate and complete to the best of your knowledge.
You are responsible for ensuring that the contact information provided by you is correct so that Golden Tree can communicate with you regarding your enquiry, order or warranty request.
10. Privacy
Information submitted through forms on this website may be used for responding to enquiries, processing requests, communicating about products and services, providing warranty-related assistance and other legitimate business purposes.
Golden Tree will take reasonable steps to protect personal information submitted through the website.
By submitting information through the website, you acknowledge and consent to its use for the relevant purpose for which it was provided.
11. Limitation of Liability
Golden Tree shall not be liable for any indirect, incidental, consequential or special loss arising from the use of, or inability to use, the website or information available through it, to the extent permitted by applicable law.
We do not guarantee that the website will always be available, uninterrupted, error-free or completely secure.
Nothing in these terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
12. Third-Party Links
The website may contain links or references to third-party websites or services for convenience.
Golden Tree does not necessarily control or endorse the content, availability, privacy practices or policies of third-party websites.
Users should review the terms and privacy policies of any third-party website they choose to visit.
13. Changes to These Terms
Golden Tree reserves the right to update, modify or revise these Terms & Conditions from time to time.
Changes may be made to reflect updates to our website, products, services, business practices or applicable legal requirements.
The updated version will become effective when published on this page unless otherwise stated.
14. Contact Us
If you have any questions regarding these Terms & Conditions, product enquiries, warranty or other website services, please contact Golden Tree.
Last Updated: September 17, 2026